Delta Dental

When asked about the amount covered on my plan I was told that $110.00 was paid on October 16. I received a verification from my dental office statement that only $30.00 was paid.

I have been trying off and on for months to access the information on my account. I get email notices to check out current claims, then I can not log in, can not get a new password (doesnt know that I am a paying customer) can not call.how does this company stay in business?

First I want to say the people answering the phone calls were very good and helpful. But very hard to get to the correct person with the automated questions.

Still not sure why Delta Dental showed I did not have coverage because it is expired, and after many phone calls and 45 minutes later it was validated. This caused me to be late for my appointment and I had to reschedule.

First call sent me to a recording and not a live person. After trying a different number I was able to speak with someone.

Intentionally leave any contact numbers off websites, intentionally transfer you in endless hold cycles, anyone you do talk to is using a headset that misses every third word, and they are ABHORRENT at actually paying claims.

Eff this company six ways to Sunday. Its somehow worse than Concordia.

My dentist, Dr Patterson of Steubenville, OH, said that a coded treatment estimate for a dental procedure was done showing no coverage. You told me that there is not a record of this being done. Can we verify that there is no coverage?

Yes I am trying to get some dental work done and my dentist appointment is the 18th of January I'm trying to make sure that I have Delta dental because the dentist that I go to accept you guys so if you could please let me know because I really appreciate it thank you

I've been trying to cancel my policy since last week. They make it impossible to get in touch by phone in FL so I've been trying to contact them through email.

And they're not answering. I want to end my policy. I pay quite a bit to make no money as it is and its one bill that I no longer need.

Sure it's lovely when you sign up until you need to contact them for any reason. Then begins the night mare

With an implant my dentist added a small graft. I received his text that it was not covered at $525 Checking with you theres no pretreatment estimate or codes.

The basic is high, not ,expecting this extra cost. Is this all proper?

No sirve, no me ayudaron. Me digeron de volver a llamar y no lo hicieron, es muy difícil tener ese seguro

I first picked the basic plan. Then after considering my options I chose to upgrade to the premium plan.

It was less than 1 hour when I called back and changed the plan. I paid for first 2 months of both plans and was told that I would receive my refund for the first plan in 7-10 days.

Well it's coming up on 6 weeks since then and still no refund after 2 additional calls! Now I see that most dentist don't like to deal with DD because of their poor payment record!

Need help changing payment method if you want to get paid next month. Ive tried forgot username and forgot password. Neither have been successful.

CooI have been dealing with a Delta Dental Ortho claim for my son now for almost a year. They have been giving me sideways advice for the longest time and I thought we were finally done and once again, they screwed up on guidance and are still sitting on my claim with 3500 owing to me. Honestly the worst company to deal with and the slowest at claims resolution.

I need a card to take to the dentist to prove I have dental insurance Bobbie Glover 120* ***rd St South Amory Ms 38821 employee of Nautistar Boatsbin Amory Ms