Delta Dental - Health Plan Review
2 comments
I am a Delta Dental client. I have received multiple letters claiming I owe unpaid premium payments.
I called and spoke with a rep and emailed a screenshot of my bank statement showing all premium payments have been made. The following month I get another letter claiming I owe an additional payments. I was placed on an EXTENDED hold.
When a rep finally answered and asked for my name and account number (again) and then disconnected our call. Worst customer service I've experienced in a long time.
Reason of review: Problems with payment.
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Comments
Please avoid publishing any personal information and promotional content
You pay for their insurance and then when it's time for them to pay what the benefits say you should have then make up a reason not to pay. They paid only $500 of the $1000 orthodontic benefit saying they only pay half of it upon the service being rendered then they pay half a year later.
So therefore, if you have changed jobs and don't have the insurance anymore they don't pay the other $500 even though the service was done while you had the insurance. TOTAL RIPOFF
I am investigating Delta Dental. I am a author and journalist.
They will be exposed. They are thieves and criminals.